|ID||Title | Description||Last Update|
|kb1268|| Handling PATROL Events Generated by Sentry KMs in BMC Helix Operations Manager
kb1268 | Oct. 9, 2023How to receive and manage PATROL events generated by Sentry Software's KMs in BMC Helix Operations Manager(BHOM).
|Oct. 9, 2023|
|kb1254|| Troubleshooting Missed Events
kb1254 | Jul. 5, 2018How to troubleshoot events that do not appear in TrueSight Presentation Server anymore.
|Jul. 5, 2018|
|kb1224|| How NetApp Filers KM for PATROL Reports 'Failed' and ‘Degraded' Status Values in the PATROL Console
kb1224 | Jun. 28, 2018How 'failed' and ‘degraded' status values collected from the NetApp API are reported in the PATROL Console.
|Jun. 28, 2018|
|kb1223|| How to Manually Set Agent Thresholds in a CMA Policy
kb1223 | Jun. 15, 2018How to set agent thresholds for Sentry Software's KMs through a CMA policy.
|Jun. 15, 2018|
|kb1213|| Too Many Hardware Sentry Internal Events Generated in TrueSight/PATROL Consoles
kb1213 | Jan. 31, 2018How to reduce the number of Hardware Sentry internal events in TrueSight or PATROL consoles.
|Jan. 31, 2018|
|kb1201|| Enriching PATROL Events with More Meaningful Information
kb1201 | Dec. 29, 2022How to enrich PATROL events with more meaningful information about the problem.
|Dec. 29, 2022|
|kb1166|| Using Macros to Customize PATROL Event Alert Actions
kb1166 | Apr. 14, 2015How to customize the PATROL Event Alert Action with macros.
|Apr. 14, 2015|
|kb1160|| Empty Values for mc_object_class, mc_object and mc_parameter Slots in the Sentry KMs ' Events
kb1160 | Nov. 24, 2014Why the PATROL events generated by the Sentry Software KMs have invalid or empty values for the mc_object_class, mc_object and mc_parameter slots.
|Nov. 24, 2014|
|kb1141|| Closing Sentry Class-41 Events in BEM/BPPM when Class-9 Events are Generated
kb1141 | May. 30, 2014How to change the default cell rule to close the Sentry class-41 events when class-9 events are generated.
|May. 30, 2014|
|kb1138|| Class-41 Events not Sent to Cell After Upgrading PATROL Agent to v9.5
kb1138 | May. 13, 2014How to send the class-41 events generated by the Sentry Software’s KMs to the BEM/BPPM cell when using PATROL Agent v9.5.
|May. 13, 2014|
|kb1129|| Deduplicating PATROL Events with Different mc_origin_key Slot Values
kb1129 | Feb. 3, 2014How to deduplicate PATROL events generated by the KMs when using PATROL-Cell direct integration.
|Feb. 3, 2014|
|kb1119|| Generating Test Events with Hardware Sentry KM for PATROL
kb1119 | Apr. 30, 2020How to generate test events of class 11 and 41 with Hardware Sentry KM for PATROL.
|Apr. 30, 2020|
|kb1118|| Updating the mc_host and mc_host_address Slots of Sentry Class-41 Events in BEM with the Actual Hostname and IP Address of the Remotely Monitored System
kb1118 | Jun. 5, 2013How to update the mc_host and mc_host_address slots of Sentry class-41 events in BEM with the actual hostname and IP address of the remotely monitored system.
|Jun. 5, 2013|
|kb1103|| Handling PATROL Events of Class 11/41
kb1103 | Jan. 22, 2013How to handle PATROL Events of Class 11/41 and more especially how to remove the Events of Class 41 when the thresholds are no longer exceeded.
|Jan. 22, 2013|
|kb1104|| Integrating the Events Generated by the KMs into BMC Event Manager
kb1104 | Jan. 22, 2013How to integrate the events generated by the Sentry Software's KMs into BMC Event Manager (BEM).
|Jan. 22, 2013|