EMC SMI-S Agent (ECOM) Connector Stopped Working After Migrating to Dell Solutions Enabler v10

  • kb1306
  • Dec. 12, 2023
  • 0 min read

This article explains why the Hardware Sentry KM and the EMC SMI-S Agent (ECOM) connector stop working after migrating to Dell Solutions Enabler v10 and provides a workaround to monitor VMAX/PowerMax systems.

Problem ECOM SMI-S WBEM Storage Unisphere Solutions Enabler Hardware VMAX PowerMax PMAX Symmetrix

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Problem

If you configured the EMC SMI-S Agent (ECOM) connector to monitor Vmax/PowerMax through the WBEM protocol (HTTPS/5989), Hardware Sentry KM and this connector will no longer work after migrating to Dell Solutions Enabler v10.

This problem occurs because the SMI-S provider/WBEM protocol, also known as ECOM, is no longer supported starting from version 10 of Dell Solutions Enabler (see Dell Solutions Enabler 10.0.0 Release Notes).

Solution

To monitor Symmetrix systems, you need to use a version of Unisphere for Vmax/PowerMax that supports ECOM/SMI-S provider, such as v9.x (up to v9.2).

Problem ECOM SMI-S WBEM Storage Unisphere Solutions Enabler Hardware VMAX PowerMax PMAX Symmetrix