Description
Remote monitoring from a Windows 2008 server with UAC turned on fails due to the Patrol Agent being unable to execute cmd correctly.
Symptoms
All SSH, Telnet and WBEM based connectors will fail. Either the detection criteria will fail (Actual Results will be blank) or no components will be discovered.
Solution
Upgrade to Hardware Sentry KM for PATROL 1.6.01 or above. These versions of Hardware Sentry KM for PATROL no longer use the cmd command to run Java commands.
Related Topics
- TrueSight Presentation Server Does Not Load After Installing Hardware Sentry TSPS component
- Forcing Detection of WMI-based Connectors when Required WMI Namespace is Unavailable
- SSH-based monitoring fails due to incompatible Java versions
- Object IDs shown in Hardware Sentry KM do not Match with Other Management Consoles
- Infinite Loop Reported in the PATROL Agent Log or System Output Window