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ID	Title \| Description	Last Update
kb1331	How to Determine When to Disable Hardware Monitoring When Configuring a Storage Policy in BMC Helix Operations Management kb1331 \| Mar. 7, 2025 This article explains how to verify whether hardware monitoring is supported for your storage systems when configuring a policy in BMC Helix Operations Management. Best Practice How-To KM Storage Hardware SI HDF Adapter Connector	Mar. 7, 2025
kb1308	WBEM-Based KMs/ETLs Stop Working After Upgrading JRE to v17+ kb1308 \| May. 7, 2024 How to resume the monitoring if WBEM-based KMs/ETLs stop working after upgrading JRE to v17+ Troubleshooting Diagnostics WBEM Java security unnamed storage	May. 7, 2024
kb1306	EMC SMI-S Agent (ECOM) Connector Stopped Working After Migrating to Dell Solutions Enabler v10 kb1306 \| Dec. 12, 2023 This article explains why the Hardware Sentry KM and the EMC SMI-S Agent (ECOM) connector stop working after migrating to Dell Solutions Enabler v10 and provides a workaround to monitor VMAX/PowerMax systems. Problem ECOM SMI-S WBEM Storage Unisphere Solutions Enabler Hardware VMAX PowerMax PMAX Symmetrix	Dec. 12, 2023
kb1304	CIM_ERR_FAILED Errors Occur When Running EMC WBEM-Based ETLs with Java v11.0.15 or Newer kb1304 \| Nov. 29, 2023 How to troubleshoot the CIM_ERR_FAILED errors triggered when running Storage All-in-One ETL, Dell EMC Unity CIM Server ETL, or EMC SMI-S Agent ETL with Java v11.0.15 or newer. Troubleshooting CIM_ERR_FAILED EMC Helix Continuous Optimization ETL Java Storage TrueSight Continuous Optimization	Nov. 29, 2023
kb1295	Required Roles and Permissions for Hardware and Storage Monitoring kb1295 \| Feb. 10, 2025 This articles outlines the roles or permissions required to monitor Dell EMC, Hitachi, HP, IBM, NetApp, Pure, and RedHat systems. Best Practice Hardware Storage Storage Analyzer KM Storage All-in-One ETL	Feb. 10, 2025
kb1259	Prevent Storage KMs from creating agent thresholds, when configured in CMA mode kb1259 \| Dec. 20, 2019 How to prevent Storage KMs from creating agent thresholds, when configured in CMA mode. Best Practice TSOM storage thresholds	Dec. 20, 2019
kb1258	Collecting Port Count and License Count Details for Storage Devices kb1258 \| Dec. 1, 2021 How to check the Port Count or License Count attribute of storage devices to get the count of required licenses. Problem TSOM storage licensing	Dec. 1, 2021
kb1181	Monitoring Hitachi Disk Arrays kb1181 \| Apr. 28, 2021 How to monitor Hitachi AMS, HNAS, HUS, HUS-VM, USP, VSP, and G Series with Hitachi Disk Arrays KM, Hardware Sentry KM, and Storage Analyzer KM. Best Practice Hitachi Hitachi VSP Gxxxx Series Hitachi AMS Hitachi HUS Hitachi HUS VM Hitachi USP-V/USP-VM Hitachi HNAS HP P9000 embedded SMI-S provider statistics G Series storage	Apr. 28, 2021

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